The trio for success in the changing world of fashion
By Pat DeVito | Intext Artistry & Trends by Devicci. At InTeXT Artistry, we believe that a haircut is not just a service—it’s a transformation, a personal journey, and an art form. It’s about how the haircut feels, how it looks, how it moves, and how it holds up over time. But most importantly, it’s about how it makes someone feel.
The power of the consultation: the art of discovery
Success begins the moment a guest walks into the salon. Understanding the texture, thickness, and condition of the hair. Identifying what the hair needs: movement, volume, structure. Truly listening to the client—not just what they say, but what they don’t. Diagnosing issues they may not even be aware of—unhealthy hair, damage, manageability concerns. Creating a plan to transform the look and improve the hair’s health. "You are not just a client—you are a guest."
Creating the guest experience: warmth, comfort, and trust
Customer service is not a buzzword—it’s a feeling. It's in how we: Greet our guests. Make them feel comfortable. Listen before we act. Build trust through honesty and shared discovery. The mission is simple but powerful: "We promise to listen before we cut, color, or treat. We promise to discover who you are and how you want to feel—and help you get there."
The trio for success: client – stylist – management
The Client/Guest: They seek more than a look—they seek a solution. They deserve to feel heard, understood, and transformed. They want to be educated on how to maintain their look at home. The Stylist: Must have the tools, the confidence, and the vision to execute. Must have a plan. Must grow through education, mentorship, and real-time feedback. The Salon/Management: Must support, mentor, and develop the team from within. Must create a culture of growth, education, and support.
"The InTeXT ArTistry Cut System bridges the gap between mechanical cutting and creative freedom. Stylists are no longer bound to surface-level texture but can now sculpt hair from within, truly personalizing each design."
- InTeXT Hair Team